An ER visit and a $12,000 bill

 — and a health insurer that wouldn’t pay A new insurance policy expects patients to diagnose themselves. By Sarah Kliffsarah@vox.com  Jan 29, 2018, 8:00am EST Brittany Cloyd was doubled over in pain when she arrived at Frankfort Regional Medical Center’s emergency room on July 21, 2017. “They got me a wheelchair and wheeled me back to a…